Privacy Policy

When you place a pickup or delivery order, create an account, sign up for our newsletter, or contact us, we may collect:

• Name, email address, phone number, and delivery address
• Order history and product preferences
• Payment confirmation details (we do not store full card numbers — payments are processed by our secure payment provider)
• Basic device and usage information from our website (browser type, pages visited)

• To process and fulfill your pickup and local delivery orders
• To send order confirmations, receipts, and delivery updates
• To respond to questions or feedback you send us
• To share weekly deals and store news — only if you opt in to our newsletter
• To improve our website, product selection, and in-store experience

We do not sell your personal information. We share only what is necessary with trusted service providers that help us run the store — for example, our payment processor, delivery courier, and email platform. We may also disclose information when required by law.

Our website uses cookies and similar technologies to keep your cart working, remember your preferences, and help us understand how the site is used. You can disable cookies in your browser settings, but parts of the site may not work as expected. See our Cookie Policy for details.

• You can unsubscribe from our newsletter at any time using the link in any email
• You can ask us to update or delete your account information by contacting us
• You can opt out of non-essential cookies in your browser

Our website and online ordering are not directed to children under 13. We do not knowingly collect personal information from children.

Questions about this Privacy Policy? Email hello@westfoodmart.com or call (502) 690-3474. You can also stop by 2200 W Market St, Louisville, KY 40212.